Terms of Service

Welcome to 7xLabs. These Terms of Service ("Terms") govern your access to and use of our website, services, and AI consulting offerings provided by 7x Ventures LLC ("7xLabs," "we," "us," or "our"). By using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, booking a consultation, or engaging our services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use our services.

2. Services Overview

7xLabs provides AI consulting services, including but not limited to:

• AI Opportunity Audits
• AI strategy development and roadmap creation
• AI implementation and integration services
• Custom AI solution development
• Training and advisory services

All services are subject to availability and mutual agreement on scope, pricing, and deliverables.

3. Client Eligibility

Our services are intended for businesses and organizations. You must be at least 18 years old and have the authority to bind your organization to these Terms. By engaging our services, you represent that you have such authority.

4. Service Engagement and Agreements

Specific engagements are governed by separate Statements of Work (SOWs) or Service Agreements that detail:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations

In case of conflict between these Terms and a signed SOW, the SOW shall prevail.

5. AI Opportunity Audit Guarantee

For our AI Opportunity Audit service, we guarantee that we will identify at least $30,000 in annual cost savings or revenue opportunities. If we fail to identify opportunities meeting this threshold:

• You are not obligated to pay for the audit service
• The guarantee applies only to the audit service fee, not to any implementation services
• Opportunities are calculated based on conservative estimates using your actual business data
• The guarantee is void if you do not provide access to necessary information or key personnel

6. Payment Terms

• Invoicing: Invoices are issued according to the terms specified in your SOW
• Payment Due: Payment is due within 30 days of invoice date unless otherwise specified
• Late Payments: Late payments may incur a 1.5% monthly interest charge and may result in suspension of services
• Refunds: Refunds are handled according to the terms in your specific service agreement

7. Client Responsibilities

To ensure successful delivery of services, you agree to:

• Provide timely access to necessary information, systems, and personnel
• Respond to requests for information within agreed timeframes
• Designate a primary point of contact for the engagement
• Provide accurate and complete information about your business operations
• Make key decision-makers available for interviews and reviews as needed

8. Intellectual Property

Our IP

We retain all rights to our methodologies, frameworks, tools, templates, and pre-existing intellectual property. Nothing in these Terms transfers ownership of our IP to you.

Client IP

You retain all rights to your pre-existing intellectual property and confidential business information.

Deliverables

Unless otherwise specified in your SOW, you receive a license to use deliverables (reports, roadmaps, documentation) for your internal business purposes. We may retain the right to use anonymized insights and learnings for our own purposes.

Custom Implementations

Ownership of custom AI solutions and code developed specifically for you will be addressed in your service agreement.

9. Confidentiality

Both parties agree to:

• Keep confidential information disclosed during the engagement strictly confidential
• Use confidential information only for purposes of the engagement
• Not disclose confidential information to third parties without prior written consent
• Return or destroy confidential information upon request or completion of services

Confidential information does not include information that: (a) is publicly available, (b) was known prior to disclosure, (c) is independently developed, or (d) is required to be disclosed by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claims arising from services shall not exceed the amount you paid us in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or special damages, including lost profits or business opportunities
• We provide services on an "as is" basis and make no warranties regarding specific business outcomes
• We are not responsible for results from implementations you perform independently

11. Disclaimers and No Warranties

While we strive for excellence in our services:

• AI recommendations are based on analysis of available information and industry best practices
• Projected ROI and savings are estimates and not guarantees of future results
• Implementation success depends on factors outside our control, including your execution and market conditions
• We do not warrant that our services will meet all your specific requirements or expectations

12. Termination

By Either Party

Either party may terminate an engagement for convenience with 30 days written notice, subject to payment for work completed.

For Cause

Either party may terminate immediately if the other party:

• Materially breaches these Terms or the applicable SOW
• Becomes insolvent or files for bankruptcy
• Engages in fraudulent or illegal conduct

Effect of Termination

Upon termination, you must pay for all services performed through the termination date. Confidentiality obligations survive termination indefinitely.

13. Indemnification

You agree to indemnify and hold harmless 7xLabs, its officers, employees, and contractors from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your use of our deliverables in a manner not authorized by us
• Your implementation of AI solutions
• Any misrepresentations you make to us

14. Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control, including acts of God, war, terrorism, pandemics, government actions, or internet/telecommunications failures.

15. Independent Contractor

7xLabs is an independent contractor, not an employee, agent, or partner of your organization. We have no authority to bind you to any agreements or obligations.

16. Use of Client Name

Unless you object in writing, we may:

• List you as a client on our website and marketing materials
• Create anonymized case studies based on our work (subject to confidentiality obligations)

We will not disclose specific project details or confidential information without your explicit written consent.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance. Active engagements remain subject to the Terms in effect when the engagement began.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Dispute Resolution Process

• Negotiation: Parties agree to first attempt to resolve disputes through good-faith negotiation
• Mediation: If negotiation fails, disputes will be submitted to mediation before an agreed-upon mediator
• Arbitration: If mediation fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association
• Jurisdiction: Any court proceedings shall be brought exclusively in courts located in Delaware

19. Entire Agreement

These Terms, together with any applicable SOW and Privacy Policy, constitute the entire agreement between you and 7xLabs regarding our services and supersede all prior agreements and understandings.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

21. Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

22. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations to any affiliate or in connection with a merger, acquisition, or sale of assets.

23. Contact Information

For questions about these Terms or to discuss a potential engagement, please contact us:

7x Ventures LLC
Email: rohan@7xlabs.com
Website: 7xlabs.com

24. Acceptance

By using our website, booking a consultation, or signing a Statement of Work, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.